Privacy policy

1. Introduction

At DECARD, we are committed to processing your personal data in a secure and transparent manner. We encourage you to read through our privacy policy to be well-informed about how we manage your personal data.

DECARD refer to the DECARD Group AG and its subsidiaries.

2. Data Controller

DECARD is the Data Controller responsible for the collection and processing of your personal data.

3. Utilisation of Personal Data

Below, we outline the processing of your personal data. We advise against sending or sharing sensitive information via our website and its functionalities.

We gather and process your personal data when you utilise our digital services, engage in customer communication, and partake in our marketing initiatives, including newsletters, company updates, and information about DECARD.

The necessary personal data is processed for the following purposes:

We collect data to deliver digital services you request.

We use the data to enhance user experience and the services we offer.

We gather data for usage statistics to improve our website.

We process your personal data for communication, marketing material, newsletters, company announcements, and access to our press materials.

Categories of Data Processed:

This includes data about your behaviour on our digital services, IP address, browser and operating system use, cookies, and content engagement. We also track clicks on our advertisements.

Name, telephone number, email address, and company details.

Username and password.

We store your general personal data for up to two years from your last website visit. If you consent to receive marketing material, we retain your data until you opt-out.

4. Recipients of Your Personal Data

Your data may be shared with suppliers (including IT and financial institutions), public authorities, and business partners.

5. Personal Data About Others

Ensure consent and inform others if you provide their data. Refer them to this privacy policy.

6. Transfer to Third Countries

Your data may be transferred outside the EU/EEA under specific conditions. Appropriate safeguards are used for such transfers.

7. Your Rights

You have rights regarding access, rectification, erasure, objection, restriction, and data portability of your personal data. Withdrawal of consent and complaints to a supervisory authority are also your rights.

Mobile Application Data Processing (Apple Store and Google Play)

Our mobile applications on the Apple Store and Google Play process general usage statistics, excluding personally identifiable information.

Camera Access: Our apps may access your device's camera for QR code scanning.

Encrypted Backups: We may store encrypted backups that cannot be traced back to the user.

Consent for Data Collection: Explicit consent will be asked for, in cases where this is a requirement.

No Third-Party Data Access: Our apps do not integrate third-party services that access or collect data.

8. Contact DECARD

For queries about our data processing, please email info@decard.io. Complaints can be lodged with your local data protection authority.

9. Changes to Our Privacy Policy

This policy supersedes previous versions and may be updated periodically. Significant changes will be communicated on our website or via email.