Introduction

At DECARD, we are committed to processing your personal data in a secure and transparent manner. We encourage you to read through our privacy policy to be well-informed about how we manage your personal data.

DECARD refer to the DECARD Group AG and its subsidiaries.

Data Controller

DECARD is the Data Controller responsible for the collection and processing of your personal data.

Utilisation of Personal Data

DECARD is the Data Controller responsible for the collection and processing of your personal data.

The necessary personal data is processed for the following purposes:

Service Delivery

We collect data to deliver digital services you request.

Optimisation and Development

We use the data to enhance user experience and the services we offer.

Statistics

We gather data for usage statistics to improve our website.

We process your personal data for communication, marketing material, newsletters, company announcements, and access to our press materials.

Categories of Data Processed:

General Personal Data

This includes data about your behaviour on our digital services, IP address, browser and operating system use, cookies, and content engagement. We also track clicks on our advertisements.

Contact Information

Name, telephone number, email address, and company details.

Account Details

Username and password.

We store your general personal data for up to two years from your last website visit. If you consent to receive marketing material, we retain your data until you opt-out.

Recipients of Your Personal Data

Your data may be shared with suppliers (including IT and financial institutions), public authorities, and business partners.

Personal Data About Others

Ensure consent and inform others if you provide their data. Refer them to this privacy policy.

Transfer to Third Countries

Your data may be transferred outside the EU/EEA under specific conditions. Appropriate safeguards are used for such transfers.

Your Rights

You have rights regarding access, rectification, erasure, objection, restriction, and data portability of your personal data. Withdrawal of consent and complaints to a supervisory authority are also your rights.

Mobile Application Data Processing (Apple Store and Google Play)

Our mobile applications on the Apple Store and Google Play process general usage statistics, excluding personally identifiable information. The data processing practices are as follows:

Data Collection

With the activation of remote configuration, our mobile applications may collect the following data to enhance performance, enable feature toggling, and improve user experience:

• Device Information: Including device type, device’s country code, language code, time zone, operating system (OS), OS version, Firebase Apple app ID, bundle ID, SDK version, and developer platform.

Camera Access

Our apps may access your device's camera for QR code scanning.

Encrypted Backups

We may store encrypted backups to ensure data recovery and integrity. These backups are anonymized and cannot be traced back to individual users.

Consent for Data Collection

Explicit consent will be requested where required by applicable regulations before collecting data through our mobile applications. This includes consent for collecting device-related information such as device type, country code, language code, time zone, OS, OS version, and other configuration data, as outlined above.

No Third-Party Data Access

Our mobile applications do not integrate any third-party services that access or collect user data without your knowledge or consent.

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Contact DECARD

For queries about our data processing, please email info@decard.io. Complaints can be lodged with your local data protection authority.

Changes to Our Privacy Policy

This policy supersedes previous versions and may be updated periodically. Significant changes will be communicated on our website or via email.